Terms & Conditions

Copyright notice

Corporate disclaimer

Use of this web site constitutes acceptance of the terms of use set forth below. Any of the information contained on this site is subject to change without notice.

Links to other sites

Some of the links made available to you from AOM's web site may take you external internet sites. These internet sites, and the material that you may find there, are not under the control of AOM. Accordingly, AOM is not responsible for the availability of such external sites or resources and does not make any representation to you about these sites or the materials available there. That AOM has made these links available to you is not an endorsement or recommendation to you by AOM of any of these sites or liable for any content, advertising, products, or other materials on or available from such sites or resources. AOM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. Additionally, AOM shall not be responsible or liable for any of the content you provide to us. AOM is providing these links only as a convenience to you.

Authorization of use

Any person is hereby authorized to view the information located at www.activeops.com for informational purposes only. No part of the information located at www.activeops.com can be redistributed, copied, or reproduced without prior written consent of AOM.

No warranties

The information on this web site is provided 'as is' and to the extent permitted by relevant law without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall AOM or any of its affiliated companies or subsidiaries be liable for any special, incidental, indirect or consequential damages of any kind (including but not limited to lost data or profits), or any other damages whatsoever whether or not advised of the possibility of damage, under any theory of liability, arising out of or in connection with the use or performance of this information.

This information could include technical inaccuracies or typographical errors. Changes may be periodically added to the information herein.

Cookies

AOM may use cookies (a file that a web site puts on your hard drive so that it can remember pieces of information about you when you next visit the web site or a related web site) to save certain data about a user in order to facilitate their future activities. For example, AOM may save a user's password. AOM will not use information sent in a cookie for marketing purposes, and will not share information with any third parties.

Disclosure pursuant to legal process

AOM will permit access to all available and relevant information provided by users in order to comply with applicable laws and to preserve AOM's rights and property. Additionally, AOM may grant access to this information in the case of emergencies.

Privacy policy

Active Operations Management International LLP (AOM) respects the privacy of its customers and potential customers and takes its responsibilities regarding the security of information you provide very seriously. This Privacy Policy explains how AOM use your personal data. This information will assist you to determine whether or not to provide AOM with your personal data.

This Privacy Policy applies to all AOM business operating in the United Kingdom. However, certain AOM Group Companies outside of the United Kingdom may adopt separate Privacy Policies applicable only to personal data collected from persons not located in the United Kingdom.

Definitions of personal data

Personal data is any information that allows you to be identified. The types of personal data AOM may collect include your name, address, telephone number, email address, fax number and date of birth.

Sensitive personal data is any sensitive data relating to you, including information about your racial or ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life, commission or alleged commission of any offence or any proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court in such proceedings.

The practices and procedures AOM follow to collect your personal data

AOM collect personal data from you through the use of enquiry and registration forms, direct personal contact with you (for example, over the telephone) and every time you contact us by email. AOM will only use your personal data where it is necessary to do so because it is relevant to AOM's dealings with you or where it is has your consent. AOM will not process sensitive personal data about you without your express consent.

AOM will use your personal data where it is necessary to do so because it is relevant to AOM's dealings with you (i.e. it is relevant to the provision of the goods and/or services that you have requested from AOM) including billing, customer service and network management.

With your consent, AOM will use your personal data for direct marketing, including the provision of offers for AOM and its third party partners' products and services and customer surveys.

AOM will only use your personal data in a way that is fair and lawful taking into account your consent, the extent to which it is necessary for AOM to use your personal data in its dealings with you and the purposes which are disclosed to you in this Privacy Policy or which are relevant to the reason for your giving your personal data to us. AOM will not sell, trade or rent your personal information to others.

AOM may disclose your personal data to carefully selected business partners and third party suppliers to whom we engage to provide services. However, other than as set out in this Privacy Policy, AOM will not disclose or share your personal data with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal data or as required by law.

Direct marketing

If you have consented at the point of collection to AOM (and/or any third party) providing you with direct marketing material you will be requested to elect the type of media via which this material shall be provided (for example, by post, e-mail, telephone or fax). AOM will only provide you with such material via your chosen media. If, at any stage, you object to AOM's use of your personal data for direct marketing or to the media in which such material is being sent, you may choose to unsubscribe to its receipt. If you have consented to receive third party direct marketing you will need to unsubscribe directly with that third party.

Use of 'cookies'

AOM may use 'cookies' on its web site(s). A 'cookie' is a file that a web site writes to your hard drive so that it can remember information about you when you next visit the web site or a related web site. AOM uses cookies to record personal data about you when you use its web site in order to facilitate your future activities. Unless otherwise notified by AOM, AOM will not use personal data sent in a cookie for marketing purposes and will not share this personal data with third parties. If you prefer not to receive cookies from AOM's web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser but this may impair your experience when viewing AOM's or other organisation's web sites.

Security of your personal data

AOM has in place appropriate technical and organisational security measures to prevent unauthorized or unlawful disclosure or access to or, accidental or unlawful loss of or destruction, or alteration or unauthorised disclosure of or access to, or other damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected. Your securely held personal data will only be accessible by select authorised members of staff within AOM.

What you can do if you wish to see the information we hold about you

You have a right to request a copy of your personal details at any time to check the accuracy of the information held by AOM. If you wish to do this, please write (explaining that your interest is in personal data held by AOM) to:

Data Protection Officer
Active Operations Management International
Forbury Court
12 Forbury Road
Reading
RG1 1SB

Changes to this privacy policy

When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You should always check the privacy policy before using the site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you.